Business Owners Offer “Been There” Advice on What It Takes to Change Course:
Part 2 of 3
By Valerie Young
In the last
issue, you read tips from some of the inspiring entrepreneurs who so
generously agreed to speak to the participants at the recent Work at What You
Love workshop. In this second part of a three part series, you’ll be hearing
some of their hard won nuggets of advice to help you start, and succeed, at your
own small business.
Don’t Take It All So Seriously
When I first met Rich Wagner, I was impressed with all that he’d
accomplished, but was even more inspired by his ability to bounce back from
failure. Rich’s story serves as a compelling reminder that people can and do
survive failure. “As you look at striking out on your own,” Rich says, “try not
to take it all so seriously.” After all he adds, “They don’t shoot people in the
streets for failing.”
Not that Rich started out knowing much about failure. He’d climbed the
corporate ladder going from being a buyer for a large department store chain to
becoming a vice president. Then, one day, he chucked it all and bought a
franchise store specializing in arts and crafts supplies. Rich says he “did
everything right,” so much so that before long, he owned four stores. That is
until, out of the blue, the franchise chain he’d bought into went belly up. When
the parent company went bankrupt, so did Rich.
Bankruptcy is never easy. But with five daughters, two in college, it was an
especially trying time for Rich and his wife. The bank repossessed his house and
then came in the middle night for his car. Failure is no laughing matter when
you’re going through it. In hindsight though, Rich is able to laugh at what was
a highly stressful time. For example, despite their dire finances, Rich says his
family was actually eating pretty well because the only credit card they had
left was with a department store that had a gourmet shop, adding that if there
is a bright side to losing your home, it’s that the repossession process can
take up to a year and a half. In the meantime, you get to live rent free.
The ability to see the lighter side of darker times is an important survival
strategy to master. Of being a business owner Rich says, “By God if you don’t
enjoy it you’ve failed. You can have fun on the way up and you can fun on the
way down.”
Don’t Put All of Your Eggs in One Basket
After Rich, in his words, “failed with a capital F,” he could have returned
the corporate grind, but once you’ve had the experience of being your own boss,
it’s hard to go back to having one. Besides, he says, as a business owner he’s
able to make time for his five daughters. “I’ve never missed a soccer game,”
says Rich. “Getting to games was something I was never able to do when I was an
executive.”
However, having experienced the downside of investing heavily in one
business, especially one over which he didn’t have ultimate control, Rich
approached his next entrepreneurial foray differently. This time he wisely
established multiple streams of income. Not only does generating income from
more than one source add a degree of stability to his life, he’s happier because
he gets to pursue a variety of interests.
Income Stream 1: Rich parlayed the knowledge he’d gained running
his franchise stores to open his own frame shop in Simsbury, Connecticut. He has
one employee and his store was recently selected by Décor magazine as one of
“America’s Top 100” custom framers. Rich quips that unfortunately the
designation is not based on revenue, yet he’s honored to be recognized for
excellence.
Income Stream 2: A life long photo bug, he also makes a good
living as a freelance photographer. One photo he took of Heublein tower, a local
landmark in Avon, Connecticut has generated over $8,000 in sales, largely from
tourists.
Income Stream 3: As a digital photography instructor and one of
the course designers of the American Writers and Artists Institute’s newest
course Turn Your Pictures into Cash (ThePhotographersLife.com/cc),
Rich gets paid to share his expertise with others. (I had the pleasure of
sitting in on a portion of this class in August and was extremely impressed with
both Rich’s knowledge and teaching skills and with the course itself.)
Income Stream 4: Rich’s first three income streams compliment
one another. His fourth profit center has nothing what so ever to do with
framing or photography. When the owner of the ice cream shop next to his frame
shop decided to sell his business, Rich bought it. Rich is a good example of the
benefits of diversification. Just as you would diversify your financial
investments, establishing multiple income streams is not only a safer way to
change course, but a more satisfying one as well. “When the economy is bad,
people may not spend as much to have pictures framed,” he says, “but they still
eat ice cream.”
Craig Della Penna is also an enthusiastic champion of the multiple income
stream model. He and his wife gross about $35,000 a year as bed and breakfast
owners at the
Sugar-Maple-Inn.com. Given that they only have two guest rooms and don’t
cook breakfast, it’s a pretty low maintenance profit center. Craig also
estimates that he earns another $10,000 a year in consulting fees from
communities considering creating a rail trail and his real estate business nets
him about $70,000 annually.
On the surface, these would appear to be very different income streams but
Craig sees a lot of synergy. The B & B is along side a popular rail trail bike
path in Northampton, Massachusetts. Visitors often inquire about moving to the
area – and being a realtor specializing in antique homes and homes along rail
trails, Craig says he has a “captive audience.”
Before he started his bed and breakfast, Craig says people would try to scare
him out of it. “They’d ask, ‘Don’t you have to go to school to run a bed and
breakfast’ or ‘Aren’t you afraid to have strangers in your home?’ There’s so
much fear out there,” he says, “but most of it is not based on reality. If you
want to start a business, just close your eyes, jump in, and do it.”
About the Author
Off the beaten path career
counselor, Valerie Young, abandoned her corporate cubicle to become the Dreamer
in Residence at
ChangingCourse.com, offering free resources
to help you discover your life mission and live it. An expert on the Imposter
Syndrome, she's presented her How to Feel as Bright and Capable as Everyone
Seems to Think You Are program to over 30,000 people.
Find more articles written by
Valerie at
ChangingCourse.com/articles/ |